Technical Support

If your question is about an existing application, please include your application number or the address of your application.

811 Chicago

312-744-7000

cdotpermitsupport@cityofchicago.org

Use this phone number or call 811


BACP Grant of Privilege Permits
publicwayuse@cityofchicago.org

Please send all inquiries to the email above and provide all relevant details in your request so we can better assist including your address, contact information and application number (if applicable).


Department of Buildings AIC (Elevator Inspection) Program
aic@cityofchicago.org

Support for the Annual Inspection Certification (AIC Elevator Inspection) program with the Department of Buildings. Please be as specific as possible with your request. Make sure to include the address of the building in question.


Department of Buildings Express Permits
expresspermits@cityofchicago.org

For a question about an existing application, please include your application number, work type, and/or property address.


Department of Buildings Trade Licenses

800-359-1313

https://continentaltestinginc.com/city-of-chicago Support for Crane, Electrical, Elevator, General Contractor, Mason, Plumbing, and Stationary Engineer trade licenses.


Department of Cultural Affairs and Special Events

Department of Finance
nsf@cityofchicago.org

NSF Questions or Concerns: Please send all inquiries to the email above and provide all relevant details so we can better assist.


Department of Public Health

Department of Transportation - Permits

312-744-4652

cdotpermitsupport@cityofchicago.org

Call this number if you have questions related to CDOT Permit processes


Department of Transportation - Signs

312-747-2210