Contact Support

If your question is about an existing application, please include your application number or the address of your application.

811 Chicago

Phone Number - 312-744-7000

Email - cdotpermitsupport@cityofchicago.org

Use the above phone number or call 811


BACP Grant of Privilege Permits

Email - publicwayuse@cityofchicago.org

Please send all inquiries to the email above and provide all relevant details in your request so we can better assist including your address, contact information and application number (if applicable).


Department of Cultural Affairs and Special Events

Email - sepermits@cityofchicago.org


Department of Finance

Email - nsf@cityofchicago.org

NSF Questions or Concerns: Please send all inquiries to the email above and provide all relevant details so we can better assist.


Department of Public Health

Email - cdphpermits@cityofchicago.org


Department of Transportation - Permits

Phone Number - 312-744-4652

Email - cdotpermitsupport@cityofchicago.org

Call the above number if you have questions related to CDOT Permit processes


Department of Transportation - Signs

Phone Number - 312-747-2210


Department of Buildings AIC (Elevator Inspection) Program, Express Permits and Trade Licenses

Department of Buildings AIC (Elevator Inspection) Program

Email - aic@cityofchicago.org

Support for the Annual Inspection Certification (AIC Elevator Inspection) program with the Department of Buildings. Please be as specific as possible with your request. Make sure to include the address of the building in question.

Department of Buildings Express Permits

Email - expresspermits@cityofchicago.org

For a question about an existing application, please include your application number, work type, and/or property address.

Department of Buildings Trade Licenses

Phone Number - 800-359-1313

https://continentaltestinginc.com/city-of-chicago
Support for Crane, Electrical, Elevator, General Contractor, Mason, Plumbing, and Stationary Engineer trade licenses.